Version Changelog - 2024

v1.43.0

October 18, 2024

• Whiteboard - Support Highlight Card in Mindmap

Mobile App v1.22.0

October 18, 2024

• Share Sheet for Android

v1.42.1

October 14, 2024

• Fixed an issue where the screen would keep flickering when opening the same whiteboard in multiple Heptabase windows.

v1.42.0

October 11, 2024

• New import button in sidebar for external media sources.
• Improved Quick Find block results with phrase exact matching for CJK queries, offering more relevant outcomes and ordering.
• We've disabled cloud backup restoration by default to mitigate potential risks of misuse. If you need to restore a cloud backup, please contact our customer support for assistance.
• Modify the confirmation text in the template deletion dialog, changing it from "Save" to "Delete" to accurately reflect the action being performed.
• Fixed the issue where card info backlink does not sync across devices
• Previously, there was an issue where users couldn't redo the creation of a whiteboard if they immediately undid the operation. This limitation in the undo/redo functionality has been addressed.

v1.41.1

October 6, 2024

• Allow some custom links
• Fix the issue preventing users from entering the app
• Prevent menu item selection during text composition
• Use Cmd/Ctrl + F to open the search bar in tag databases

Mobile App v1.21.2

October 6, 2024

• Fix the issue preventing users from entering the app

Mobile App v1.21.1

October 4, 2024

iOS

• Share Sheet for iOS
• Fix the dragging block issue on iPad
• Remove the delete journal instance button

Android

• Adjust the limit of the cache size
• Remove the delete journal instance button

v1.41.0

October 2, 2024

• Implemented improvements to search functionality, with a focus on enhancing Quick Find performance.
• Quick Find - Updated to prioritize most relevant search results, removing previous type-based grouping.
• Quick Find - Refined matching algorithm for CJK (Chinese, Japanese, Korean) keywords. Exact matches now appear at the top by default, followed by fuzzy content matches.
• Whiteboard - Corrected alignment of control points when moving connected objects
• Adjusted size of Table of Contents (TOC) icon on whiteboard for improved visibility

v1.40.2

September 28, 2024

• Polished survey for Heptabase use cases

v1.40.0

September 25, 2024

• Whiteboard: Drag and drop AI Insights

Mobile App v1.19.0.1

September 23, 2024

• Improved the sync stability

Mobile App v1.19.0

September 23, 2024

• Added Referral related features

v1.39.2

September 23, 2024

• Disable spell check for inline code.
• Update the code block toolbar style.
• Fix the backup property content.

v1.39.1

September 19, 2024

• Clamp text in large text mode.
• Fix the issue where the content is not restored when redoing the creation of a text element or connection.
• Add a floating menu to text elements.
• Fix the left sidebar style.
• Fix the issue where users cannot drag a mention journal node out of the card.
• Correct the whiteboard backlink style and behavior.

v1.39.0

September 18, 2024

• App: Referral Reward

v1.38.3

September 16, 2024

• Fix the left sidebar style

v1.38.2

September 16, 2024

• Fix the issue preventing users from selecting a folded card by clicking
• Add missing backlinks for mind map card nodes
• Correct the order of journal backlinks
• Fix the flickering issue of the version history panel while offline
• Fix "Full title for folded cards" mode in published whiteboards
• Adjust the left sidebar design

v1.38.1

September 12, 2024

• Fixed an issue where previously published whiteboards couldn't be accessed
• Adjusted left sidebar design to fit future changes

v1.38.0

September 11, 2024

• Whiteboard: Add "Full title for folded cards" mode.
• Resolve the shortcut conflict between opening a new window and creating a new card

Mobile App v1.18.1.0

September 11, 2024

• Fix the crash issue

v1.37.0

September 5, 2024

• App: Open Multiple Heptabase Windows

v1.36.0

September 4, 2024

• App: Insight Generator
• Fix the issue that user cannot export when there is a file missing

Mobile App v1.18.0.0

September 4, 2024

• Sort backlinks alphabetically
• Fix the issue where users cannot read the media

v1.35.5

August 26, 2024

• Fix the desktop app crashing issue.

v1.35.4

August 26, 2024

• Limit the highlight card's source title to 30 characters.
• Fix character count of a highlight card.
• Adjust the relation backlink style.
• Expand list items when the blocks selected from a link are within it.
• Keep editor history when changing its size.
• Update the policy of backups and readwise connections.
• Do not hide right sidebar in focus mode.
• Remove the card from the value of the relational property when removing the tag on the card.
• Remove misleading tooltip for adding cards to sidebar.
• Prevent block from dropping into whiteboard object when hovering the edge of the split panel
• Fix clicking a link with mailto in the editor would not open default mailing app
• Fix an issue where the numbering of KaTeX equation does not bound to a specific editor
• Fix the sorting order in the Task app
• Fix the issue that the cursor is not showing when dragging the block to the top of the document

Mobile App v1.17.3.1

August 26, 2024

• Add navigation panel on tablet app
• Block dragging block on Android app (temporary)
• Fix the issue that Android sometimes keeps scrolling when the selection cursor is near the edge
• Fix the issue that the cursor is not showing when dragging the block to the top of the document
• Support split panel on mind map card node

Mobile App v1.17.3

August 14, 2024

• Mobile App: Split Panel on iPad
• Support haptic feedback when dragging block on mobile device

v1.35.3

August 5, 2024

• Fix the issue that toggle placeholder is not clickable

Mobile App v1.17.2.5

August 4, 2024

• Fix the issue that scrolling the table and code block horizontally triggers drag-and-drop
• Fix the issue that toggle placeholder is not clickable

v1.35.2

July 30, 2024

• Improve performance in large text mode

v1.35.1

July 25, 2024

• Fix the issue that user can not drag block into card from whiteboard sidebar

v1.35.0

July 25, 2024

• Whiteboard - Large text at small zoom
• Fix the issue where Cmd/Ctrl + Delete doesn't work in the card editor.

Mobile App v1.17.2.3

July 24, 2024

• Mobile App: Drag and drop blocks in the editor
• Fix the issue that user can not insert media node in card editor

v1.34.2

July 19, 2024

• Fix the issue where users cannot edit the connection description

v1.34.1

July 19, 2024

• Whiteboard - Import backlinks for selected cards
• Fix the issue where the object flashes when importing from the import panel
• Overhaul bottom-right whiteboard options menu

Mobile App v1.17.2.2

July 16, 2024

• Fix sync issue when adding card using import panel on mobile

Mobile App v1.17.2.1

July 15, 2024

• Support import panel on mobile whiteboard
• Add " Back to center" button to mobile whiteboard menu
• Add " Delete whiteboard" to mobile whiteboard menu
• Fix the issue that deleting dialog will grow infinitely
• Fix the issue that on sometimes cursor will jump to the top on Android phone
• Hide the edit button when whiteboard object is folded
• Fix the jittering issue when opening sub menu on mobile whiteboard
• Fix the issue of the image not displaying on an Android phone.
• Enhance the experience of the whiteboard object menu on iPad.
• Fix the issue that sometimes the embedded menu will not pop up when pasting a YouTube URL.

v1.34.0

July 11, 2024

• Whiteboard: Reset objects to default Size
• Optimized performance on learning center and tutorials
• Be able to press Cmd/Ctrl + Del to delete cards

v1.33.0

July 4, 2024

• Improved the loading time of version history
• Introduced tutorials for tabs
• Learning center can now be found in the documentation and help menu

Mobile App v1.17.2.0

July 4, 2024

• Fix whiteboard alert text style
• Hide the whiteboard object toolbar

Mobile App v1.17.1.4

July 1, 2024

• Fixed the issue where the toolbar disappears on the card editor.

Mobile App v1.17.1.3

July 1, 2024

• Auto-play video and audio when double-tapping to open
• Add label to image card and video card on mobile whiteboard
• Apply new style for audio element and audio card on mobile whiteboard
• Fixed the issue where the keyboard would overlap the object during editing
• Fixed the issue of the journal instance not displaying content
• Fixed the issue where control of connection points could fail
• Fixed the dialog layout issue on the iPad
• Fixed the issue where version history on the mobile may fail to work

v1.32.23

July 1, 2024

• Be able to reorder tab groups
• Fixed an issue where renaming tags could display incorrect names
• Fixed an issue where the control of connection points could fail

Mobile App v1.17.1.2

June 27, 2024

• Fix the issue that the journal instance will be empty when adding it to the mobile whiteboard.

Mobile App v1.17.1.1

June 27, 2024

• Be able to connect object on whiteboard
• Be able to create various object on whiteboard

v1.32.21

June 27, 2024

• Able to use /now to add a timestamp
• Fixed an issue where users could not delete the bottom highlight of a source in the Highlight app
• Fixed an issue where changes not saved dialog might pop up on specific devices

Mobile App v1.17.1.0

June 24, 2024

• Improved overall whiteboard performance
• Fixed an issue where the user could not pinch to zoom on the image card.

v1.32.20

June 21, 2024

• Improved the stability and performance of syncing on the web app
• Fixed an issue where deleting a source with a large number of highlights might fail

v1.32.19

June 19, 2024

• Fixed an issue where media embeds were invisible on the web app.
• Fixed an issue where a large change might not sync to the cloud correctly.
• Support additional programming languages (PowerShell, Scala, Diff, TOML) in code block.

v1.32.18

June 17, 2024

• Use Readwise order on Readwise source data.
• Focus on the exact card cell when clicking the tag in card info.
• Correct the "fold and unfold all" functionality on the sidebar.
• Fix the issue where users cannot use the desktop app offline.
• Fix the issue where users cannot see the images on the web app.

v1.32.17

June 13, 2024

• Add a Map button to the whiteboard breadcrumbs.
• Address the security issues.
• Resolve an export issue.

Mobile App v1.17.0.4

June 8, 2024

• Fixed the issue that sometimes the menu mentioned will be nonfunctional
• Fixed the jumping cursor problem when editing a card on the whiteboard
• Avoid open multiple screens when user click a link on whiteboard object
• Prevent desktop context menu from opening on mobile device
• Able to click to enter the focus state when object is selected
• Fixed the color picker submenu height

v1.32.16

June 6, 2024

• Fixed an issue where changes unsaved dialog might be misreported
• Fixed an issue where a text element is created in the wrong position.
• Display a white border around the media only when it's active.
• Display embedded cards in a mindmap card node on a published whiteboard.
• Add keyboard shortcut text for opening the settings.

Web Clipper v1.2.0

June 3, 2024

• Add source URL to the clipped content
• Fix an issue where the clipper may not work on certain webpages

v1.32.15

June 3, 2024

• Add the link of Heptabase Web Clipper to Settings
• Fix styling issues
• Improve overall stability and performance

Mobile App v1.17.0

May 30, 2024

• Create and Edit Card and Text on Whiteboard

Web Clipper v1.1.0

• Download Web Clipper

v1.32.14

May 27, 2024

• Improve overall stability and performance

v1.32.13

May 23, 2024

• Fixed an issue where there is unsaved changes dialog popping up in certain situations

v1.32.12

May 22, 2024

• Fixed a subscription issue.

v1.32.11

May 22, 2024

• Fixed media blocks layout issue
• Bold strikethrough
• Default whiteboard zoom set to 80%
• Fixed global search crash issue

v1.32.10

May 20, 2024

• Improve overall stability

v1.32.9

May 14, 2024

• Improve overall stability

v1.32.8

May 12, 2024

• Allow users to select a text element by clicking on its edge.
• Fixed an issue where users could not multi-select cards by clicking on their top bar.
• Keep the query in the command palettes.
• Fixed an issue where the search dialog was blocked by a pop-up card.
• Fixed an issue where users could not drag a folded card in a mind map.

Mobile App v1.16.8.1

May 10, 2024

• Fixed an issue where the user could not open the app without a network.
• Fixed an issue where the user could not open the folded card.

v1.32.7

May 10, 2024

• Fixed an issue where the unsynced changes might be paused to be sent to the cloud in certain situations on desktop app

v1.32.6

May 07, 2024

• Fixed an issue where there were "invalid operations" after upgrading to 1.32.5 in certain situations.
• Allow users to restore whiteboard version history taken before version 1.32.5.

Mobile App v1.16.8.0

May 06, 2024

• Fixed an issue where users could not link to a card.

v1.32.5

May 06, 2024

• Fixed an issue where users could not see the TOC in the list.
• Corrected the whiteboard information.
• Fixed an issue where users could not toggle card references in certain situations.
• Fixed the backlink info toggle block icon trigger area.
• Fixed an issue where the version history shows an empty result in certain situations

v1.32.4

May 01, 2024

• Fixed a whiteboard performance issue.
• Fixed an issue where Chinese characters were not displayed correctly.

v1.32.3

April 30, 2024

• Fixed a date parsing issue.
• Fixed an issue where the search dialog would not hide in print mode.
• Fixed an issue where dragging a block into another card would fail.
• Fixed an issue where users could not play videos in a whiteboard non-card item.

v1.32.2

April 29, 2024

• Fixed an issue where syncing might pause for a few minutes in certain situations

v1.32.1 (Web app only)

April 29, 2024

• Improve sync stability on web app.

v1.32.0

April 27, 2024

• Editor: Export to PDF

v1.31.20 (Web app only)

• Improve sync stability on web app.

Mobile App v1.16.7.9

April 25, 2024

• Improve sync stability and performance.

v1.31.19

April 25, 2024

• Fixed an issue where the sync service might not automatically reconnect in certain situations
• Improve sync stability and performance.

Mobile App v1.16.7.8

April 24, 2024

• Fixed an issue where users cannot open a card.

Mobile App v1.16.7.7

April 22, 2024

• Improve stability.

v1.31.18

April 22, 2024

• Improve manual export for better memory usage.
• Improve sync stability and performance.

v1.31.17

April 19, 2024

• Removed the shortcut for toggling code in editors using Cmd/Ctrl + `.
• Fixed an issue preventing users from moving a whiteboard to Map.

Mobile App v1.16.7.6

April 18, 2024

• Fixed an issue where the toggle list button may fail to work when it is close to a divider.

Mobile App v1.16.7.5

April 18, 2024

• Fixed an issue where users cannot open a whiteboard.

Mobile App v1.16.7.3

April 17, 2024

• Improve sync stability and performance.

v1.31.16

April 17, 2024

• Improve sync stability and performance.

v1.31.14

April 16, 2024

• Improve sync stability and performance.
• Fixed an issue where mentioning a journal card would not show up in the backlinks
• Fixed an issue where users with a large number of highlights were experiencing the app freezing
• Fixed the tooltip on the due date in the task panel

Mobile App v1.16.7.1

April 12, 2024

• Improve selection experience in unordered lists.
• Improve selection experience in checklists.
• Fixed the issue where the view jumps to the top when selecting content in the toggle list.
• Improve selection experience when the cursor is near the edge.

v1.31.11

April 12, 2024

• Improve sync stability and performance.
• Fixed an issue preventing a resize handle from blocking the video play button

v1.31.10

April 7, 2024

• Navigate to a block instead of opening a popup when clicking on the link within the same card
• Fixed the issue where users were unable to compose a Chinese character in the tag database filter builder
• Prevent potential data loss

v1.31.9

April 3, 2024

• Fixed the broken shortcuts on the whiteboard
• Enable the shortcuts for editing a card on the whiteboard
• Enable double-clicking to edit a connection description
• Enable users to navigate through whiteboard instances using arrow keys on the Map

Mobile App 1.16.7.0

April 3, 2024

• Improve the update speed of the app
• Fixed the sync issues in some specific situations

v1.31.8

April 1, 2024

• Fixed the sync issues in some specific situations

v1.31.7

March 31, 2024

• Fixed an issue preventing users from opening the filter builder when properties were removed.
• Fixed an issue preventing users from dragging the scrollbar of a card on a whiteboard.
• After creating a section, select the section name.
• Ability to paste a link as a mention in a mind map text node.
• Fixed an issue where the Delete key would delete the last letter of a card link.
• Fixed an issue where a link wouldn't paste into selected text.
• Display the timestamp if the normal audio's width is 360px or larger.
• Fixed an issue preventing users from logging into the app.

v1.31.5

March 27, 2024

• Fixed the issue of adding a card in a specific database view that causes incorrect relational property data

v1.31.3

March 27, 2024

• Improve overall stability and performance

v1.31.2

March 26, 2024

• Fixed an issue where wrapped code blocks may be exported incorrectly.
• Fixed an issue where the backlink from a tag property still appears after the property has been deleted.
• Fixed an issue where non-card objects incorrectly display in the backlinks.
• Fixed an issue where mindmap card nodes show incorrect backlinks.

Mobile App v1.16.5

March 22, 2024

• Fixed an issue where user upgrades from older version would encounter error.

v1.31.1

March 21, 2024

• Improved overall stability and performance

v1.31.0

March 20, 2024

• Editor: Backlinks from Text Properties / Elements / Nodes / Arrows / Sections
• Make the highlight source clickable in the card's info panel
• Fixed an issue where users couldn't locate the highlight when opening the table of contents panel
• Fixed an issue where there was a keyboard shortcut conflict between the command palette and whiteboard objects
• Fixed an issue where the divider would be triggered incorrectly in the code block
• Fixed an issue where section titles displayed incorrect width
• Fixed an issue where in-whiteboard search failed to find highlight cards
• Fixed an issue where whiteboard history didn't work

v1.30.6

March 18, 2024

• Fixed an issue where restarting the app may not return to the last visited tab
• Fixed an issue where users were unable to paste content directly into a text element
• Fixed a layout issue with the connections in Safari
• Fixed an issue where unsupported files were being uploaded when a user dragged them into the app

v1.30.5

March 15, 2024

• Improve overall stability.

Mobile App v1.16.4

March 15, 2024

• Improve overall stability.

v1.30.4

March 14, 2024

• Fixed an issue where the sync light was incorrect on web app.

v1.30.3

March 13, 2024

• Improved overall stability and performance
• Fixed an issue where users encountered a blank screen when switching between pages.

v1.30.1

March 11, 2024

• Fixed an issue where the user cannot open the menu to edit the property in a database.
• Fixed an issue where the user cannot edit a custom filter.

v1.30.0

March 10, 2024

• Tag: Relation Property

Mobile App v1.16.0

March 10, 2024

• Tag: Relation Property

v1.29.7

March 7, 2024

• Fixed an issue where the app disappears after auto-update on Windows
• Fixed an issue where the screen flickers when users switch between pages

v1.29.6

March 6, 2024

• Fixed an issue where the sync service might not auto reconnect upon disconnection

v1.29.5

March 4, 2024

• Fixed an issue where some certain users couldn't open the app

v1.29.4

March 1, 2024

• Fixed an issue where users with drifted clock cannot contact server
• Fixed an issue where trash can cannot be purged in certain situations

v1.29.3

Feburary 29, 2024

• Fixed an issue where the left side of the mindmap layout shifts

v1.29.2

Feburary 29, 2024

• Reversed the sorting arrow icon's direction.
• Fixed an issue where an updated tag wouldn't appear in the tag addition list.
• Fixed an issue where setting "Does not contain a tag" as a custom filter wouldn't display all cards without tags.
• Fixed an issue causing the viewpoint to unexpectedly jump on a whiteboard when users hold the right button and scroll the middle mouse button.
• Fixed an issue where "fit to content" wouldn't work for Mindmap's card nodes.

v1.29.1

Feburary 28, 2024

• Improved overall stability and performance

v1.28.1

Feburary 27, 2024

• Improved overall stability

v1.28.0

Febuary 22, 2024

• Whiteboard: Improved scrolling and zooming performance of large whiteboards
• Editor: math block supports mhchem chemistry syntax

v1.27.0

Feburary 17, 2024

• Able to drag a selection box to multi-select rows in the Tag’s table.
• Improved the keyboard navigation experience in the Tag’s table.
• Display the tag creation option at the top when managing tags.
• Fixed an issue where users couldn't search for webpages in the Tags right sidebar.
• Fixed an issue where the annotation tools of a PDF highlight could conflict with the inline editing tools.

v1.26.0

Feburary 15, 2024

• Mindmap: Change color and fold node
• Fixed an issue where dragging a PDF file from Zotero or DEVONthink onto a whiteboard may fail to create a PDF card
• Fixed an issue where previewing card keyboard shortcut failed to work

v1.25.2

Feburary 8, 2024

• Fixed an issue where some users may fail to open Tag app.

Mobile App v1.14.2

Febuary 7, 2024

• Fixed an issue where the version history of card would show incorrect result

v1.25.1

Feburary 7, 2024

• Improved overall stability

v1.25.0

Feburary 6, 2024

• Card Library: Sort by title, updated time and created time
• Tag: Sort by properties
• Card Library: Show / Hide all card types
• Fixed an issue where the Cmd/Ctrl + Option/Shift + Enter shortcut may not trigger card folding

Mobile App v1.14.1

Febuary 5, 2024

• Fixed an issue where users with lots of files might freeze
• Fixed an issue where crashing on Android might lead to corrupted content
• Fixed an issue where users with invalid files would see sync error

v1.24.0

Febuary 1, 2024

• App: Image Card Filter and Action
• Template:
  • Edit templates
  • Access the Template from the Logo menu
  • Access the Template via Ctrl/Cmd + K command palette
• Design: Reduce the opacity of PDF highlights
• Fixed an issue where embedded cards do not display correctly on a shared whiteboard
• Fixed an issue where the "Show info" button may not work on the Tag's right sidebar
• Fixed an issue where the Cmd/Ctrl + Option/Shift + \ shortcut may not trigger the Tag's right sidebar
• Fixed an issue where Option/Alt + Enter fails to open a folded card to the sidebar
• Fixed an issue where drawing an area highlight in a PDF popup mode may not trigger the annotation prompt window
• Fixed an issue where the "Close all" button may not work on the Journal's right sidebar
• Fixed an issue where users with empty journal tab would not be able enter web app correctly
• Reduced the minimum width of the right sidebar for laptops

Mobile App v1.14.0

Febuary 1, 2024

• App: Image Card
• Improved initializing speed

v1.23.3

January 30, 2024

• Fixed an issue where new users would see incorrect errors when first uses
• Fixed an issue where users on new device would see incorrect errors in specific situations
• Fixed an issue where reloading data would fail without explicit errors

v1.23.2

January 29, 2024

• Able to view the whiteboard when moving an object onto it.
• Improved overall syncing stability.
• Fixed an issue where navigating to a section may fail to work.

v1.23.1

January 26, 2024

• App: Audio Card Filter and Action
• Editor: Template
• Right sidebar: References panel of the Tag’s table & kanban
• Break words for wrapped code block
• Fixed an issue where some sections may bring objects that do not belong to them when dragging.
• Fixed an issue where deleted whiteboards may appear in the mobile app's whiteboard list.
• Fixed an issue where some devices may encounter sync errors.
• Fixed an issue where editing a card in the reference panel may conflict with mindmap and other whiteboard objects.

Mobile App v1.13.0

January 26, 2024

• App: Audio Card

v1.22.1

January 19, 2024

• Fixed an issue where some users may encounter an error preventing from moving cards into a whiteboard.

v1.22.0

January 18, 2024

• Right sidebar: Journal task panel, whiteboard backlinks
• App: Whiteboard history
• Improved the performance of whiteboards that contain a lot of code blocks.
• Fixed an issue where journal cards were not being counted in the backlinks.
• Fixed an issue where the locate highlight didn't work in popup mode.
• Fixed an issue where users may not be able to add a journal card to the sidebar from the backlink of a card's info panel.
• Fixed an issue where the app might freeze in certain situations.

v1.21.0

January 16, 2024

• Right Sidebar: Card word counts, whiteboard table of content, PDF highlights
• Allow users to create a section for a single object using the keyboard shortcut.
• Allow users to press Enter to confirm deleting whiteboards.
• Redesigned the card's info popup window.
• Fixed an issue where a PDF card would jitter in the right sidebar.
• Fixed an issue where dragging an image onto a whiteboard in the web version may falsely open a new browser tab.
• Fixed an issue where the entire scene shifts in certain situations.

v1.20.0

January 11, 2024

• Whiteboard: Quick Access
• Right Sidebar: Card Table of Content
• Fixed an issue where the cover of a PDF card does not fill all spaces.
• Fixed an issue where some tabs do not appear in the tab list in certain situations.
• Fixed an issue where importing consecutive images in a markdown file may fail.
• Fixed an issue where the card previewer was not closed after permanently deleting a card.
• Fixed an issue where cards imported with video would not be able to open.

v1.19.0

January 8, 2024

• App: Video Card Filter and Action
• App: Whiteboard Trash Can

Mobile App v1.12.0

January 8, 2024

• App: Video Card

v1.18.5

January 3, 2024

• Fixed an issue where user may encounter mindmap data loss in certain situations
• Fixed an issue where newly uploaded PDF files may not show their thumbnails

v1.18.4

January 1, 2024

• Fixed an issue where users may fail to add a hyperlink in a mindmap node or tag's table
• Fixed an issue where journal cards were not displaying in the Tag's table view
• Fixed an issue where users cannot open a shared whiteboard

Link to Changelog - 2023